About Our Handling of Your Personal Information

Privacy Policy

Our facility has established the following privacy policy and arranged for the protection of your personal data. We promote the protection of your personal data by making sure that all employees are aware of the importance of this protection and thoroughly addressing it with all of them.

Management of Personal Information

In order to keep customers’ information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, etc. when it comes to your personal information, our facility takes the necessary measures to maintain security and management systems and to thoroughly educate our employees, and we implement safeguards and carry out rigorous supervision of your personal information.

Purpose of Use of Personal Information

At our facility, when customers have an inquiry, we may ask for a name, email address, phone number, or other personal information, but we will not use that information for purposes other than those for which it was provided at the time.
We use the personal information entrusted to us by our customers in order for us to contact you, explain business matters, answer questions, send you emails, etc.

Disclosure or Provision of Personal Information to Third Parties Is Prohibited

Our facility appropriately manages personal information entrusted to us by customers and does not release personal information to third parties unless the following conditions apply:
・We have the customer’s consent.
・We are disclosing information to a contractor in whom we have placed our trust in order to perform the customer’s desired service.
・It is legally necessary to disclose information.

Safeguards for Personal Information

Our facility takes every possible security measure to ensure the accuracy and safeguarding of personal information.

Personal Inquiries

If a customer would like to make an inquiry about his or her own personal information or modify or delete that information, we will accommodate the request once we have confirmed the person’s identity.

Compliance to Laws and Standards and Policy Review

Our facility adheres to Japanese laws and other standards applicable to the keeping of personal information while at the same time striving to appropriately review and improve the contents of this policy.


Please use the information below to contact us with any inquiries about our facility’s handling of personal information.
NEOLD Private house,
132-2 Ouaza Kisadani, Yoshino-chou
Yoshino-gun, Nara 639-3442, Japan
Phone: +81-6-6210-1905

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